Have questions about our products or need assistance? We're here to help! Reach out to our friendly customer service team.
We're here to help! Reach out via email or phone, and we'll get back to you as soon as possible.
dimplesluxe@gmail.com
We respond within 24 hours
Monday - Friday: 9AM - 6PM GMT
Closed on weekends and public holidays
Find quick answers to common questions about our products and services
Standard shipping takes 3-5 business days within the UK. Express shipping is available for 1-2 business days. International shipping varies by location.
We offer a 30-day money-back guarantee. Items must be in original condition and packaging. Please contact us to initiate a return.
Wash with sulfate-free shampoo, use deep conditioner weekly, avoid excessive heat, and store properly when not in use. Full care instructions are included with your order.
Yes! We ship worldwide. Shipping costs and delivery times vary by location. All international orders are fully tracked.
Yes, our 100% virgin human hair can be dyed, bleached, and styled just like your natural hair. We recommend professional coloring for best results.
We accept all major credit cards, Apple Pay, and Paystack for Nigerian customers. All payments are secure and encrypted.